Delivery Information

Delivery is free on orders over £100. Standard delivery on orders of less than £100 is £5.99. 

 

All deliveries include printed information about the winemakers for your chosen wines, along with tasting notes. 

 

Gift messages are available for free - please complete the gift message field on the product page. 

 

All orders are dispatched in 1-2 working days and are sent via courier, packed in protective transit packaging. 

Please note that deliveries outside of the UK mainland may take slightly longer. 

 

Deliveries must be signed for by someone over the age of 18.

 

We are not yet able to deliver outside of the United Kingdom. We can accept orders from outside of the UK if they are to be delivered to an address within the UK. 

 

Our products are packaged in protection that has been rigorously tested. In the unlikely event of any breakages, please contact us within 48 hours of receiving your order and include supplementary photos. This is a requirement for our couriers so that we can arrange a refund or replacement. 

 

If your delivery has not arrived within 5 days of ordering, please contact us as soon as possible.  

 

If you have any questions about your delivery, please email hello@thebritishwinecellar.co.uk and we'd be happy to help.